What We Collect and Why
When you register we ask for your name, email, phone number and date of birth to verify your identity and keep your account secure. Payment records from Touch 'n Go eWallet, Boost, GrabPay and DuitNow deposits are logged so we can process withdrawals and comply with
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anti-fraud checks required in jurisdictions where we operate. We track device type, browser, IP address and session timestamps to detect unusual login patterns and protect your balance. Gameplay history — the slots you open, live tables you join, and sportsbook markets you browse — helps us
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recommend titles you might enjoy and spot irregular betting that could signal account takeover. We store chat transcripts from our support team to resolve disputes and improve service quality. Cookies remember your login state, language preference and which game categories you visit most; you can clear
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them through your browser settings but some site features may stop working. Marketing emails go only to accounts that ticked the opt-in box during signup; untick it in account settings to stop receiving them. We retain records for the period required by the laws of the
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regions we serve, then securely delete them unless an ongoing investigation or legal hold applies. Access to your data is limited to staff who need it for account verification, payment processing, customer support or fraud prevention; we never sell it to third parties. Third-party analytics partners
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may receive anonymized usage statistics to help us improve site performance. Where local law permits, data may be transferred to secure servers in other jurisdictions that meet equivalent protection standards. You can request a copy of the personal information we hold, ask us to correct errors,
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or request deletion by contacting our support team through live chat or the email listed in the support section below. Requests are processed within the timeframe set by applicable data-protection regulations.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.